For those who haven’t picked up on it yet, I work at a hotel as a night auditor. By the time I get to work at 11pm, it’s usually a ghost town and I have the place to myself.
The last hotel I worked at was more of a resort, you may have even heard of it. I’m talking about the Great Wolf Lodge. I did two stints there. If you’re thinking me saying “stints” sounds like jail, then you would be correct and you get a brownie.
That place… It really was hell. I was there for about two years the first time and it was a real eye-opener and a shitty introduction to the hospitality industry. You would think a thousand+ screaming and laughing children would have been the downside but I honestly loved that. The kids were the absolute best part about working for that hellhole.
(Side note: I am SHOCKED that “hellhole” is an actual word in the dictionary, lol.)
My second stint there lasted almost five years until I was wrongfully fired on Thanksgiving of 2015. (More on that in another blog post.) Both times were hell because my coworkers and management, bar a very select few, were terrible individuals. Catty, petty, gossipy. I hated it there but I loved the money I was making and that I had achieved 7 almost solid years at a workplace.
It wasn’t until I started working for the hotel I’m at now that I truly understood that the only good thing to come of my 7 years at the GWL was that I cut my teeth on almost every possible terrible situation that could happen in a hotel.
It prepared me to be able to handle anything that crops up at the new hotel, which is still, frankly, a breath of fresh air to me. For the first couple of months at the new place I was a very tightly wound wire and my boss had to take me aside and explain that they weren’t going to bite my head off and that I could relax. That they understood how shitty the GWL is. I wanted to cry. Seriously…
Almost a year and a half later and I’m still so happy. I love everyone I work with, management has my back in every situation, the hotel is beautifully designed. I have zero complaints. Sort of.
My one complaint shouldn’t be a complaint, but it is. As a night auditor at the GWL, the work required spanned about 5 or so hours over the 8 hour shift. Not to mention it had to contend with the myriad of angry guests, hundreds of room requests, millions of phone calls and various other unpleasant shit that went on in any given night.
As a night auditor for the new hotel, my work is completed in an hour, guests are typically asleep before I come in at 11 and the phone rarely rings, and when it does, it’s usually a guest asking for a wake-up call.
The rest of my time is typically devoted to reading a book or scrolling tumblr or facebook on my phone until about 6 and then I hang out at the front desk to greet guests as they come down in the morning for breakfast or whatever they happen to need.
It gets boring af. And when I get bored, I get bitchy and antsy and anxious and all that downtime that my brain is not engaged in a book, it’s battling with memories from like fifteen years ago when I did something and now I wonder if that person from back then still thinks about what I did and are they still angry and omg, anxiety!!! Stupid brain.
The boredom is the only thing I have to complain about. Usually. Some nights, like last night, was hectic AF. Sold out, certain room types overbooked, had to change guests original booking to smaller rooms, unhappy guests, make them happy within reason.
We’re sold out again tonight and I’m not looking forward to the potential mess that I’ll be traipsing in to. Since I left work this morning I’ve been dreading going in tonight. As of right now it’s about 9:30 at night and I’ve been watching the clock since until I just slapped myself an hour or so ago when I reminded myself that this hotel isn’t the GWL and that I’m grateful AF for the lessons it taught me and that I can more than handle anything that crops up with a grace and dignity that I never had while working for the GWL.
I have it so good. I legit love my job. It literally takes one moment to remember how bad I had it at the last place to remember those two facts and then all is right in my little trashy world.
So… lemme pull on my big girl panties, put on some fucking makeup and give the GWL a middle finger. (Not gonna lie. If we ever have to drive by, I stick both middle fingers out of my window at them. Childish? You fucking bet!)
With all of that in mind, it’s easy to say, “Not today, Satan, not today.”